OUR STORY
Gentle Journey
Trusted by Patients & Families Across the Bay Area
At Gentle Journey, we go beyond transportation – we provide peace of mind. Our mission is simple: to ensure every client reaches their destination safely, comfortably, and on time.
Whether it’s a senior heading to a doctor’s appointment, a dialysis patient needing consistent care, or a bariatric client requiring special assistance, we are here 24/7 to help.
For years, we’ve proudly served communities across San Francisco, Alameda, and San Joaquin Counties and beyond, becoming a trusted name in Non-Emergency Medical Transportation (NEMT). Families, healthcare providers, and patients count on us for reliable rides that combine professionalism with compassion.
More Than a Ride
Why Choose Gentle Journey?
Comprehensive Care
From wheelchair to stair chair assistance, bariatric patient care, and even oxygen support, we are equipped for every situation.
Compassionate Team
Our trained staff treats every passenger with dignity, patience, and respect.
Available Round The Clock
With dispatch and services running 24/7, you can count on us any time of the day or night.
Local, Reliable & Reputable
As a California-based service, we know the region and take pride in serving our neighbors with dependable care.
Our Promise
We believe that safe and comfortable medical transportation should be accessible to everyone. That’s why we work hard to go the extra mile – from helping clients down the stairs with a stair chair, to offering bariatric-capable vehicles, to ensuring patients who need oxygen can travel stress-free.
At Gentle Journey, it’s not just about getting from point A to point B – it’s about doing it with care, comfort, and dignity.
Talk to our caring team today — Call 925-247-8446 for safe, reliable medical transportation.
Reach Out Anytime
Booking your next ride is simple. Just drop us a message or give us a call — our dispatch team is available around the clock to assist you.
Mon – Fri:
Saturday:
Sunday:
Dispatch:
8:00 am – 5:00 pm
9:00 am – 6:00 pm
9:00 am – 5:00 pm
24/7