SERVICES
Comprehensive Solutions
Non-Emergency Medical Transportation You Can Trust
At Gentle Journey, we specialize in providing reliable and compassionate non-emergency medical transportation (NEMT) across the East Bay, South Bay, and Peninsula. Whether you or your loved one needs safe travel to a medical appointment or ongoing support for routine treatments, our professional team is here 24/7 to make every journey comfortable, secure, and stress-free.
Our Specialized Services:
Senior Transportation
Our senior transportation services are designed with compassion and patience. We know that getting around can become challenging with age, so our drivers provide door-to-door assistance, helping seniors safely in and out of vehicles. Whether it’s a doctor’s visit, grocery run, or social outing, we ensure seniors travel with dignity, comfort, and a friendly helping hand.
Medical Appointments
Appointments are too important to miss. Gentle Journey provides reliable transportation for hospital discharges, outpatient procedures, follow-up visits, and routine checkups. Our team assists passengers from their home to the clinic or hospital and safely back again. Drivers wait when needed, ensuring there’s no stress or uncertainty about getting home after a visit.
Wheelchair Transportation
Our vehicles are fully equipped with ADA-compliant wheelchair ramps and securements to accommodate manual and powered wheelchairs. Drivers are trained to properly handle, secure, and support passengers to make each ride smooth and safe. Families can trust that loved ones remain secure, comfortable, and respected during every trip.
Gurney Transportation
Some patients need to travel lying down. Our gurney transportation services are designed for patients who cannot sit upright due to surgery recovery, medical conditions, or limited mobility. Vehicles are fitted with the proper equipment, and our staff ensures safe transfers from bed to stretcher to vehicle — minimizing discomfort and maintaining dignity throughout the process.
Dialysis & Ongoing Treatment Transport
Many of our passengers require frequent and consistent travel for treatments like dialysis, chemotherapy, radiation, or physical therapy. Gentle Journey makes this stress-free by offering dependable scheduling, punctual arrivals, and compassionate care. We understand the importance of consistency in treatment schedules, so we make reliability our top priority.
Stair Assistance (Stair Chair Transport)
For patients living in multi-level homes or apartments without elevators, stairs can be a major obstacle. Our stair chair transport service ensures patients are moved safely and comfortably up or down stairs. Our trained team handles all transfers with care, eliminating the risks of unsafe lifting or falls.
Bariatric Transportation
Gentle Journey provides specialized bariatric transportation with vehicles and equipment built to safely accommodate larger patients. We focus on providing a comfortable, dignified experience with the right tools and trained staff to ensure safe handling. Every passenger receives the respect and care they deserve, no matter their size or mobility needs.
Oxygen-Supported Transportation
Some patients require continuous oxygen support while traveling. Our vehicles are equipped to provide oxygen-assisted transport, with staff trained to monitor and ensure passengers remain safe and comfortable throughout the journey. Families can feel confident knowing that medical needs are fully supported during transit.
Safe. Reliable. Caring.
Why Choose Gentle Journey?
- 24/7 Dispatch & Transportation Availability
- Fully Trained & Certified Medical Transport Staff
- ADA-Compliant Wheelchair & Gurney-Equipped Fleet
- Compassionate, Door-to-Door Service for Every Passenger
- Easy Scheduling by Phone: 925-247-8446
Talk to our caring team today — Call 925-247-8446 for safe, reliable medical transportation.
Reach Out Anytime
Booking your next ride is simple. Just drop us a message or give us a call — our dispatch team is available around the clock to assist you.
Mon – Fri:
Saturday:
Sunday:
Dispatch:
8:00 am – 5:00 pm
9:00 am – 6:00 pm
9:00 am – 5:00 pm
24/7